Privacy
policy —
1. SUMMARY
ASEA, LLC 1 (See Appendix A for market specific data processors) is committed to respecting and protecting your privacy. We act in accordance with the requirements of the various privacy and data protection laws applicable in the countries or markets where we operate.
This Privacy Notice explains how we collect, use, and share Personal Data pertaining to our Customers and preferred Customers, Associates, job applicants and office and Website visitors (collectively, "you" and "your") and explains the rights you have regarding our use of your Personal Data.
This Privacy Notice also applies to you if you publish information on the Internet (e.g. publicly available websites or blogs, Twitter, Instagram, Facebook, etc.) that we may collect data from, either directly or through third parties. Please consider that not all sections may be equally relevant or applicable to you depending on the circumstances.
Please ensure you read this Privacy Notice carefully before using our Website or Apps and/or providing us with your Personal Data.
2. WHO ARE WE AND HOW TO CONTACT US
ASEA, LLC 1 and its affiliates and subsidiaries ("ASEA, LLC", "we", "us" and "our") are an international group of companies offering personal care products, cosmetics, nutritional supplements and other goods or services through (i) the ASEA websites (whether local or global) (each a "Website"), (ii) ASEA Connect app and tools (the "App") and (iii) a network of customers and associates.
Depending on who you are, your Personal Data is processed by different entities of ASEA, LLC 1 and/or for different purposes. You will find in section 10. D, the list of the ASEA entities acting as data controllers responsible for processing your Personal Data. Please contact the Privacy Team or our Data Protection Officer [dataprotection@aseaglobal.org] if you have questions or concerns, or to exercise your rights as described or you may write to us at:
ASEA, LLC 1Attn: Legal Department
1488 W. Pleasant View Dr.
Pleasant Grove, Utah 84062
In case of using our website for information purposes only, meaning if you do not register or otherwise provide us with information, we shall only collect the data transmitted by your server to our browser. If you want to view our website, we shall collect the following data that are technically necessary for us for displaying our website to you and for ensuring stability and security:
- sender IP address
- requested resource (URL, file download)
- HTTP method
- HTTP User Agent header
However, this data is stored separately from other information, so we are unable to allocate this data to a particular person. After an anonymous assessment for statistical purposes, this data will be deleted after 7 days.
We hold on to your Personal Data for as long as necessary to achieve the processing purposes listed above under section 5, "Personal Data we collect from you". We no longer store your Personal Data when our (contractual) relationship with you comes to an end, unless further storage is permitted or required under applicable law.
A. WHEN CONTACTING US VIA EMAIL OR ON OUR CONTACT FORM:
In this case, we will store your communicated data (your email-address, possibly your name and your phone number) to answer your questions. We retain this information for legal compliance and to track that we have received and addressed your questions.
3. THE PERSONAL DATA WE COLLECT
When using the term "personal data", we mean information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold. The following data may be collected:
- Categories:
- Identifiers, Limited Protected Class Information (such as gender, marital status, and national status), Commercial Information, Online Activity, Geolocation Data, Sensory Information, and photos and videos when you participate at ASEA events for recognition.
- Generally, we collect first name, last name, birth date, email address, mobile or home phone number, fax number (optional) and address data (street address, street address 2 (optional), postal code, city), your Government ID (if legally required), Credit Card details or bank account details, Shipping address, if different from your billing address. Optional: Spouse our company details relevant to your ASEA business.
- For Switzerland- in addition to the above: Gender, Social Security number, civil status
- For France – in addition to the above: Gender, Social Security number, civil status, SIRET, Place of Birth
- For Italy on addition to the above: Social Security Fiscal Code number
- Registering to our newsletter: we collect your email address;
- Register to our events: we collect your phone number, the billing address and payment details if there is a charge for the event;
- Interactions by other means: i.e. if you send an email or call our customer service. In this case we will process the data that are given to us at your own initiative.
Please note, this website is not designed or intended for the use of minors under the age of 16. We do not knowingly process information from minors under the age of 16 and do not allow such minors to participate in the opportunity.
4. CATEGORIES OF SERVICE PROVIDERS WHO RECEIVE INFORMATION FROM US
We do not sell your information to third parties such as data brokers. However, to provide services essential to our relationship with you, we use a variety of service providers for our business purposes.
For our prospective and current Associates, as well as our Web Users, we cooperate with the following categories of service providers:
- Logistics companies for shipment processing
- Webhosts
- Cloud service providers
- Website managers and developers
- E-commerce application developers
- Communications and management applications
- Digital Marketing services
- Email communications
- Application developers
- The ASEA family of corporate entities
- Associates in your upline organization but only to the extent that the upline Associate is entitled to earn commissions on your product sales. We will take reasonable steps to ensure that these individuals have implemented reasonable security mechanisms to protect your personal data.
For employees we use the following service providers:
- Payroll processors
- Expense reporting tools
- Travel support tools
- Background checks (not performed for employees in Europe unless required by law (for example, Italy))
- Cloud service providers
- Website managers and developers
- Application developers
- The ASEA family of corporate entities
We also use a variety of social media tools to help us optimize our website:
5. PERSONAL DATA WE COLLECT FROM THIRD PARTIES
Most of the Personal Data that we collect about you will be information that you provide to us directly. In some circumstances we may also receive Personal Data about you from:
Associates, Individuals who provide us with your Personal Data (e.g. your family members), Regulatory bodies, and other companies providing services to us (e.g. social listening companies).
Some of these third-party sources may include publicly available sources of information. We may receive Personal Data from social networks when you engage with our content, reference our Site or Service, or grant us permission to access information from the social networks.
In addition, we could collect, either directly or through third-party service providers, information that is publicly available on the Internet (e.g. from websites, blogs, social media).
6. HOW WE USE YOUR PERSONAL DATA
7. TRANSFERS OF DATA WITHIN THE ASEA FAMILY OF COMPANIES
We transfer Personal Data to other jurisdictions as necessary for the purposes described in this Privacy Notice, including to jurisdictions that may not provide the same level of data protection as the jurisdiction in which your Personal Data was originally collected. For instance, we may transfer your data to the U.S. because our parent companies are located there.
When we transfer your Personal Data to other countries or jurisdictions, we will protect that data as described in this Privacy Notice and in accordance with applicable law. Where required under applicable law, we will put in place binding contractual obligations with the data recipient to safeguard your data protection rights. Furthermore, we will notify any data transfer and/or data transfer mechanisms to the competent Supervisory Authority where required under applicable law.
With respect to transfers originating from the European Economic Area ("EEA") to the United States and other non-EEA jurisdictions, we implement standard contractual clauses approved by the European Commission, and other appropriate solutions to address cross-border transfers as required or permitted by Articles 46 and 49 of the General Data Protection Regulation. Please contact the Privacy Team, if you have any questions with respect to the safeguards we have put in place to protect your Personal Data when we transfer this (including how to obtain a copy of or consult these safeguards).
Appendix A lists the ASEA entities that may receive your information depending on your location.
8. HOW WE PROTECT YOUR PERSONAL DATA
We protect your Personal Data and implement reasonable security including physical (e.g. secured filing cabinets), technical and organizational security measures appropriate to protect your Personal Data against unauthorized or unlawful processing and against any accidental loss, destruction, or damage.
We operate data networks protected by industry standard firewall and password protection systems. We also use transport layer security (TLS) to protect the transmission of your Personal Data. Access to this information will be provided only to authorized individuals for legitimate business purpose.
In addition, access to your Personal Data is restricted to staff and service providers on a need-to-know basis.
While we endeavor to always protect our systems, sites, operations and information against unauthorized access, use, modification and disclosure, due to the inherent nature of the Internet as an open global communications vehicle and other risk factors, we cannot guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others.
Please contact the Privacy Team (dataprotection@aseaglobal.org) if you have any questions about how we protect your Personal Data.
9. HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We hold on to your personal data for as long as necessary to achieve the processing purposes listed above. This means, for instance, that we no longer store your personal data when our (contractual) relationship with you comes to an end, unless further storage is permitted or required under applicable law.
10. CHANGES TO THIS PRIVACY NOTICE
We may make changes to this Privacy notice from time to time. We will publish any new version of this Privacy Notice on our website. Any changes to this Privacy Notice will be considered effective immediately after the changes are posted on this Website unless otherwise indicated. The Privacy Notice was last revised on May 19, 2022.
11. YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION
You may ask ASEA to access, rectify, erase, and restrict how we process your Personal Data. You may review the Personal Data we have in our Information and Communications systems concerning you and make corrections to that Personal Data. In certain circumstances, you may even ask that we delete some of the Personal Data we may have collected about you or restrict how we process that information.
We will endeavor to respond to your requests within 30 days. Should we be unable to comply within 30 days, we will contact you and let you know of any delay.